California Privacy Policy

Enhanced Privacy Rights Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)

California Consumer Privacy Act (CCPA) and Privacy Rights Act (CPRA)

This policy supplements our general privacy policy with California-specific rights and protections under the CCPA and CPRA.

1. California Privacy Laws Overview

The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide California residents with comprehensive rights regarding their personal information. These laws apply to businesses that meet certain thresholds for data processing, revenue, or data sales in California.

Your Enhanced Rights Under CCPA/CPRA

As a California resident, you have seven fundamental privacy rights under California law, plus additional protections and the right to appeal our decisions.

2. Your California Privacy Rights

Right to Know and Access

You have the right to know what personal information we collect, how we use it, and to receive a copy of your data.

What You Can Request:

  • Categories of personal information we collect about you
  • Specific pieces of personal information we have collected
  • Categories of sources from which we collected your personal information
  • Business or commercial purposes for collecting your personal information
  • Categories of third parties with whom we share your personal information
  • How long we retain your personal information

Right to Correct

You can request that we correct inaccurate personal information about you, taking into account the nature and purposes of processing.

What We'll Do:

  • Review the accuracy of the personal information in question
  • Make corrections where we determine information is inaccurate
  • Notify third parties if we've shared the corrected information
  • Provide you with confirmation of corrections made

Right to Delete

You can request that we delete personal information we have collected about you, subject to certain legal exceptions.

Legal Retention Exceptions

We may retain your information when necessary for:

  • Completing transactions or providing requested services
  • Complying with legal obligations
  • Exercising free speech or ensuring others can exercise free speech
  • Engaging in public or peer-reviewed research
  • Ensuring security and integrity of our systems
  • Internal uses reasonably aligned with your expectations

Right to Opt-Out of Sale

You have the right to opt out of the sale of your personal information to third parties.

FlowLegalPartners Position

We do not sell personal information to third parties for monetary consideration. When we share your information with attorneys, this is part of our legal referral service, not a sale under California law. However, you can still exercise this right to ensure future protection.

Right to Opt-Out of Sharing

You can opt out of sharing your personal information for cross-context behavioral advertising.

What This Covers:

  • Sharing for targeted advertising across websites or apps
  • Cross-device tracking for advertising purposes
  • Sharing with advertising networks and data brokers
  • Behavioral profiling for advertising purposes

Right to Limit Use of Sensitive Personal Information

You can limit our use and disclosure of sensitive personal information to only what is necessary to perform our services or as permitted by law.

Sensitive Information Categories:

  • Social Security numbers and other government identifiers
  • Financial account, debit card, or credit card numbers
  • Precise geolocation data
  • Racial or ethnic origin, religious beliefs, political opinions
  • Trade union membership
  • Genetic and biometric data for identification
  • Health information and sex life or sexual orientation

Right to Non-Discrimination

We will not discriminate against you for exercising your California privacy rights.

We Will Not:

  • Deny you goods or services
  • Charge you different prices or rates
  • Provide you a different level or quality of services
  • Suggest that you may receive different services or pricing

However, we may offer you certain financial incentives permitted by California law that can result in different prices, rates, or quality levels, provided such incentives are reasonably related to the value of your personal information.

3. How to Exercise Your Rights

Online Portal (Recommended)

Use our secure Consumer Rights Portal for fastest processing:

Access California Portal →

Email Contact

You can also contact us directly via email:

privacy@flowlegalpartners.com

Identity Verification Required

To protect your privacy, we may need to verify your identity before processing certain requests. For sensitive personal information requests, we may require additional verification. We will only use verification information for this purpose and will delete it after verification is complete.

4. Our Response Process

Response Timeline

  • Acknowledgment: Within 10 business days of receipt
  • Standard Response: Within 45 days of receipt
  • Complex Requests: Up to 90 days (we'll notify you if extension is needed)
  • No Fee: We don't charge fees for up to 2 requests per year
  • Excessive Requests: We may charge a reasonable fee for additional requests

5. Right to Appeal

If we deny your request, you have the right to appeal our decision. California law provides you with this important protection to ensure your rights are properly respected.

How to Appeal

  1. Contact us at privacy@flowlegalpartners.com within 30 days of our decision
  2. Include your original request confirmation number
  3. Explain why you believe our decision was incorrect
  4. We'll review your appeal and respond within 45 days
  5. If we uphold our decision, we'll provide information about contacting the California Privacy Protection Agency

6. Authorized Agents

You may designate an authorized agent to make privacy requests on your behalf. We require proper verification to ensure the agent is authorized to act on your behalf.

Required Documentation:

  • Written permission signed by you authorizing the agent to act on your behalf
  • Verification of the agent's identity
  • For power of attorney, a copy of the signed power of attorney document
  • Additional verification may be required for sensitive information requests

7. Global Privacy Control (GPC)

California law recognizes Global Privacy Control signals as a valid method for exercising your opt-out rights. When we detect a GPC signal from your browser, we automatically:

  • Opt you out of the sale of personal information
  • Opt you out of sharing for cross-context behavioral advertising
  • Respect your privacy preferences across our services

How to Enable GPC

Visit globalprivacycontrol.org to learn how to enable GPC in your browser or privacy tools. This provides an automated way to exercise your privacy rights across participating websites.

8. Business Information

FlowLegalPartners acts as the business responsible for determining the purposes and means of processing your personal information collected through our services.

Contact Our Privacy Team

Business Address

FlowLegalPartners Privacy Department

202 N Cedar Ave STE #1

Owatonna, MN 55060

9. California Privacy Protection Agency

The California Privacy Protection Agency has enforcement authority under California privacy laws. If you have concerns about our privacy practices that we cannot resolve, you may contact:

California Privacy Protection Agency

Website: cppa.ca.gov

Email: info@cppa.ca.gov

Consumer Hotline: (916) 999-6177

10. California-Specific Privacy Considerations

California Legal Environment

California is a leader in consumer privacy protection. In addition to the CCPA and CPRA, California residents benefit from:

  • The Shine the Light Law for information sharing disclosures
  • Strong consumer protection laws under California Civil Code
  • The California Unruh Civil Rights Act protections
  • Enhanced protections for minors under California law
  • Robust enforcement by the California Privacy Protection Agency

11. Relationship to General Privacy Policy

This California-specific policy supplements our general Privacy Policy. In case of any conflict between this policy and our general policy, this California policy takes precedence for California residents.

For all other privacy practices not specifically addressed in this California policy, please refer to ourgeneral Privacy Policy.

Last Updated: 8/1/2025 | California Consumer Privacy Act / Privacy Rights Act Version